![]() ![]() We are happy to hear that the majority of your stay was enjoyable and relaxing, however we apologize for the negative dining experience at Fish Tales. We appreciate your patronage but do understand that our resort is not for everyone. This allows us the opportunity to address the issue promptly and find a satisfactory resolution while you are still with us. We strongly encourage our guests to bring any concerns or complaints they may have during their stay to our attention. At our establishment, we take pride in delivering exceptional service to our customers. It's important to note that our menu offerings are carefully crafted and made-to-order specifically for guests dining at Bogie & Bacall’s and are not available at any other venue within our resort. We apologize for your dissatisfaction with your experience at Bogie & Bacall's. Our gratuity structure is explained in detail in our correspondence with guests after they make a reservation for their stay, as well as on our "policies and customs" page on our website and in our confirmation emails. ![]() ![]() This allows our resort to compensate the staff who provided the service, rather than distributing a "tip pool" among all servers, regardless of whether they assisted the guest or not. After each transaction at our bars or dining venues, a $0.00 ticket is provided. We apologize that your experience was less than you expected but would like to address your comments. Hotels near Sun Sports Charter and Scuba.Hotels near Southern Girl Fishing Charter.Hotels near Garl's Coastal Kayaking Everglades. ![]()
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